Overview > Product Overview

A customer service software that will enable you to chat live with visitors on your website and improve your customer services.
ITROM LiveStaff enables live customer support, real-time sales and visitor communication directly from your website. It is probably the only LiveStaff in the world you can use with a Live WebCam to transmit color images of your operators/office, get voice alerts and play music.
With ITROM LiveStaff, you can provide assistance in real-time, answer visitor questions and add that extra touch to your online customer services. Use ITROM LiveStaff to provide the usual technical support services to your customers. ITROM Live Staff can help you accomplish the level of client care that is required to keep you ahead of competitors and increase your sales. This ensures higher sales revenues and adds credibility/ trust to your product/service and company image and branding.
ITROM LiveStaff reduces your administrative cost and saves your clients cost on phone/ fax. With a click of a button, you can automatically open a chat window and instantly begin to communicate LIVE with your online visitors.
With ITROM LiveStaff, you will be able to view visitors as they navigate through your website and gather other crucial data that is essential in understanding your website traffic (e.g. how many visitors are on your site at a given time and from the URL they came to your site, which page they are currently viewing and how long they have been on your site and more!).
To enable Live! Support on your site, sign up for ITROM LiveStaff. You simply copy and paste simple HTML code directly into your WebPages and begin providing Live! Support on your site.
You may customize ITROM LiveStaff using your own logo, run it directly from your server and domain or modify the Source Code.
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